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Support
Contact Us
Model Applications or Suspensions:
Phone: 1 (669)208-0374
Email: Click Here
Model Technical, Earnings or General Questions:
1 (669)208-0374 (Local)
(888)546-0188 (Toll free domestic)
Email: Click Here
If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.
Phone: 1 (669)208-0374
Email: Click Here
Model Technical, Earnings or General Questions:
1 (669)208-0374 (Local)
(888)546-0188 (Toll free domestic)
Email: Click Here
If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.
Cams Help
Please check out the help below first and if you can't find the answer, feel free to send us your questions using the feedback form.
Billing:Back to Help index
- How do I get paid?
- How does Cams guard against fraudulent chargebacks that can affect my earnings?
- What is the difference between a Chargeback and a Credit?
- Who do I contact about billing questions or problems?
- What are the premium services that I get paid for?
What is the difference between a Chargeback and a Credit?
While chargebacks are purely a result of fraud, a credit is defined as a refund for a bad show. Maybe you weren't in front of the camera in Nude or Private Chat, the video froze, or other technical problems occurred. Credits are rare, but do happen on occasion. Streamray does not return money unless we feel there was an actual problem, rather than a subjective opinion. In most cases, we will contact you to ask about the show in question before any action is taken.
If there are any questions, please contact us and we will let you know the circumstances of the account and the credit. Just email team@cams.com
How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?