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Model Applications or Suspensions:
Phone: 1 (669)208-0374
Email: Click Here
Model Technical, Earnings or General Questions:
1 (669)208-0374 (Local)
(888)546-0188 (Toll free domestic)
Email: Click Here
If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.
Phone: 1 (669)208-0374
Email: Click Here
Model Technical, Earnings or General Questions:
1 (669)208-0374 (Local)
(888)546-0188 (Toll free domestic)
Email: Click Here
If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.
Cams Help
Please check out the help below first and if you can't find the answer, feel free to send us your questions using the feedback form.
Your Account:Back to Help index
- How can I check my earnings?
- How can I make the most money in tipping chat?
- What information do I get to track my tips?
- How do I change my pricing?
- How do I update my payment information?
- How do I protect my identity? How much information should I give out to users?
- If I forget my password or username, what do I do?
- Can a model/broadcaster change her name/handle name?
- How do I change my password?
- What if it says that my password is incorrect?
- How do I submit a suggestion or comment to Cams?
- How do I get help with technical questions?
- How do I permanently delete my account?
- What's the difference between my Private Gallery and Show Photos?
What if it says that my password is incorrect?
There could be several reasons why your password and username are not matching up. Try using your browser's "back" button to return to the login screen. Clear the fields and enter your information again. If this still doesn’t work, use the “forgot login” link located under where you normally enter your user ID and password. You may also request your password or login by emailing studio@cams.com or contacting our models department at (888) 546-0188 (Toll free domestic) and (669) 208-0374 (International).
- Your account may have been deleted during our review process. Please check your email inbox for a notice regarding this matter.
- You've updated your account and have a new password. Please check your email inbox for your new password and try to login again.
- Please clear your browser’s cache, and make sure you aren't using a Bookmark or Hotlist link.
How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?