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Back to Help index
- Chat Types and Rules
- What are tags?
- How do I start broadcasting my stream?
- How do I use tags?
- How do I improve my visibility using Tags?
- Can I broadcast recorded video?
- What is a member?
- What is Cam2Cam and how do I use it?
- How do I set up/use Quick Text phrases for my Chat sessions?
- How do I switch between a Free and a Nude Chat?
- Can I go into a Private Chat from a Nude Chat?
- What does the "$" in the Room List mean?
- How do I block/unblock users?
- What do I do if a member repeatedly asks me for personal information?
- How do I broadcast in HD?
- What is the Whisper Feature?
- What are the rules for broadcasting with a guest?
Chat Types and Rules
Chat Types
- Free Chats
- Free chat is an interactive chat that serves as a "teaser" to help you draw paying customers into Private Chat. Nudity is allowed in Free Chat as long as genitals are not exposed and the show is not explicit.
- Tipping Chat allows members to leave tips, make requests, and contribute to your tipping goal. You may encourage members to tip in order to view a special show once the goal has been hit. Private shows are disabled during tipping chat so you and your viewers can focus on reaching the tipping goal. Please note that you can only be nude after you start your tipping show.
- Paid Chats are pay-per-minute shows where you can engage in any legal sexual behavior you feel comfortable with.
- Private Chat – intimate, one-on-one shows initiated by the member during Free Chat. This is typically the best paying show per minute, and is a great opportunity to build a loyal following. Your private chats are recorded, and will appear in your Recorded Shows.
- Cam2Cam – this is a Private Chat that lets the member broadcast themselves to you for a heightened experience. This is the top-paying show per minute and can only be initiated by the member. (They select this option at the point where they opt in to a Private Chat. It cannot be activated once in the Private Chat.)
- Party Chat – allows you to have paid chats with multiple members at the same time (including voyeurs). You have full control over the price of Private and Party Chat and can enable or disable either chat from the Price Settings page.
- Voyeurs – members who pay per minute to watch your private shows, but cannot see chat text or hear any sound. Voyeurs will have eyes next to their name in your broadcast window.
- Exclusive Chat – similar to Private Chat, but voyeurs are not allowed to watch.
- Nude Chat – a pay-per-minute chat that can be viewed by multiple members. This is an excellent way to make money fast as loyal Fan Club members, recurring customers, and new customers can all view your stream at the same time. You must be nude during Nude Chat, and can be sexually explicit if you choose.
Chat Rules
Our compliance team continuously records screen captures from all performers’ broadcasts to ensure they adhere to our chat guidelines. It is at our sole discretion to determine whether or not a performer’s action violates these guidelines. There will be no exceptions to this policy. Please read the following rules and reach out to model_compliance@streamray.com if you have any questions.
Basic Rules for all Chat Types
- Primary models must be present during the broadcast.
- Primary Models who wish to perform with another model must choose the “Broadcast with Guests” option when the broadcaster is launched. Only models with approved models.streamray.com accounts can be guest models.
- No one under 18 can appear in any broadcast.
- Absolutely NO children or animals.
- Broadcast must show the performer’s face for a minimum of two minutes so that identity can be established.
- You MAY NOT promote other websites via speech or chat, or give out any outside email address.
- No weapons can be displayed (i.e. guns, knives, swords, etc.).
- No urination or defecation.
- No use of recordings or still images; all broadcasts must be live.
- No use of illegal drugs.
- No activities which would be considered obscene (i.e. behavior that is in violation of site Terms of Use or state and/or federal laws from where you broadcast such as underage depictions (trying to look like a minor), defecation during performance, bestiality, etc.).
Breaking one of the above rules can result in immediate termination of your broadcast account.
Free Chat - These rules apply to ALL models during Free Chat sessions. We strictly advise you to understand and follow these rules in addition to the Basic Rules.
- Topless broadcasting is allowed in Free Chat, however bottoms must be worn at all times.
- Displaying your genitals or anal area or engaging in any explicit behavior to cause exposure of these areas is not allowed.
- Light sexual simulation with a toy over clothing is allowed, but excessive massaging or masturbation is not allowed.
Breaking our Free Chat Nudity Rules will result in a warning. Further rule breaking will result in account suspension and possible account termination.
What are tags?
Tagging is a feature that will help you increase visibility and get more members into your room. By using hashtags in your chatroom topic when broadcasting, you will be automatically listed in the new hashtag search feature. The system will grab your hashtags and automatically display your room under the hashtag categories on the Tags page. We have also expanded the chatroom topic character limit to 100 characters, so you can list more hashtags.
How do I start broadcasting my stream?
Click on the Broadcast Now button in the top right corner. You will be asked to read and accept our Terms of Service; you MUST read all the way to the bottom in order to accept the terms. Click the check box acknowledging that you've read the Terms, and then click the "Begin Broadcasting" button.When you're ready to start broadcasting, click the "Broadcast Now!" button. The Adobe Flash Player settings dialog box will pop up; click the "Allow" button. You will now be broadcasting a live signal in Free Chat. An image of what your viewers are seeing will appear in the upper left corner of the screen. You can change your broadcast to Nude Chat by clicking on the "Broadcast Settings" button.Make sure you're familiar with the different rules for Free and Nude shows before starting a broadcast.
How do I use tags?
All you need to do is list tags in your chat window. For example, if you make your current chatroom topic: “Doing a Toy Show… Buzzer Inside Pussy! #ohmibod #smalltits #tattoos,” your room will display under these three hashtag categories on the Tags page. It’s a whole new way to get new members in your room who are looking for something specific. Type your favorite tags and game the system by getting in on the day’s most popular tag. You never know what will be trending from one day to the next!
How do I improve my visibility using Tags?
Tagging is a great way to get new members in your room who are looking for something specific. Type your favorite tags and game the system by getting in on the day’s most popular tag. All you need to do is list tags in your chat window. For example, if you make your current chatroom topic: “Doing a Toy Show… Buzzer Inside Pussy! #ohmibod #smalltits #tattoos,” your room will display under these three hashtag categories on the Tags page. Members looking for specialized models will quickly and easily find your room displayed within the hashtag categories that you are currently tagging in your chatroom.
Can I broadcast recorded video? Any stream operator violating this policy, will be held responsible for any complaints or charges that occur due to the showing of pre-recorded material. The stream operator may also be suspended or terminated for the violation.
No. Recorded video is NOT allowed.
What is a member?
Web-surfers who visit Cams are called Members. Members can interact and conduct business with any Cams broadcaster after purchasing credits through our secure commerce server.
What is Cam2Cam and how do I use it? To use Cam2Cam ‒
Cam2Cam is not just for private anymore. Now you can use Cam2Cam in Free Chat (NON ‒ nude), Private Chat, or Nude Chat. Get higher ratings, move higher on the line up, keep your customers coming back for more, get your percentage of extra charges - advertise Cam2Cam.
Remember, customers can start Cam2Cam before entering a show, and will stay in Cam2Cam mode for the show.
Questions/Problems?
Contact: techsupport@cams.com
Thanks!
Your Streamray team
How do I set up/use Quick Text phrases for my Chat sessions? You can create and edit quick phrases to use in Chat by setting your Quick Text. Go to your My Account section and click the Quick Text link under Personal Preferences. From here, you can add up to ten phrases that might come in handy during a chat session. Phrases that invite a member to initiate a Private Chat and greet new arrivals tend to be popular choices. When you're done, click the "Update" button. To use the quick text in chat, click the quick text drop down and choose the phrase from the list that you wish to use in the chat. The corresponding phrase will appear in your chat dialogue box. (you'll still have to "send" it into the chat). Keep in mind that all entries are reviewed before you're able to use them live on the site. DO NOT include personal or contact information, or advertise another website. Violations may result in the termination of your account.
How do I switch between a Free and a Nude Chat?
When you start broadcast, go to your broadcast setting and check the nude chat box, then click "OK". You cannot switch between the two in mid-chat; you must stop the broadcast and start a new broadcast with the chat of your choice.
Can I go into a Private Chat from a Nude Chat?
No. Private Chats cannot be declined, so it doesn't make much sense to drop five paying viewers in favor of one. Private Chats can only be started from a Free Chat.
What does the "$" in the Room List mean?
Members who enter your room with credit in their account will be denoted by a "$" next to their username in the Room List box (if you have speakers, you'll also here the "cha-ching!" sound effect). The more "$" signs appear next to the member's username, the more credit is in their account, to a maximum of four "$$$$."
How do I block/unblock users? To ban a member, you must first click the “Ignore” button next to their username. This will send them to the “Ignored Members” area – from there you can select the “Ban” option and choose the reason for which you’d like to ban them. You’ll then be taken to a confirmation page where you’ll be asked to provide further details before submitting your request. The member will not be able to see your comments. Once your request has been submitted, it will be reviewed promptly .You can check the status of a pending request any time from the Block/Unblock page.
What do I do if a member repeatedly asks me for personal information? To Kick or Block a member in chat, highlight their username in the room list and click the "Actions" button. From the pop-up menu, select either "Kick Viewer" or "Ban Viewer." If problems or gross violations persist, report it immediately by clicking the "Report Abuse" link at the bottom of any page and filling out the form.
Do NOT, under any circumstances, give personal information out. If you choose, you can Block and member from your chat, or Kick him out of the room. Kick removes the member from the room, but leaves them free to return. Blocking permanently removes the member from your chat and prevents them from emailing you. See here for more details on the Blocking/Unblocking functions.
How do I broadcast in HD? To use OBS follow the steps below: If you no longer wish to use the software, here is how you can uninstall them:
The HD icon indicates that a show is available in high definition, bringing a smoothness, clarity and quality unmatched by other methods.
Benefits to broadcasting in HD:
You can broadcast in HD without any special software as long as you have an HD webcam. You may also use third-party broadcasting software. We recommend Open Broadcast Software (OBS), which delivers better broadcast quality. We also support Adobe FMLE.
How to broadcast in HD using an HD Webcam without special software
What is the Whisper Feature?
This enables viewers to send you secret messages that cannot be viewed by others in the chat room.
What are the rules for broadcasting with a guest? Primary Models who wish to broadcast with other models can now invite guests to perform in the broadcast together.
How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?