Support
Contact Us
Model Applications or Suspensions:
Phone: 1 (408) 702-1048
Email: Click Here
Model Technical, Earnings or General Questions:
(408)702-1112 (Local)
(888)546-0188 (Toll free domestic)
Email: Click Here
If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.
Phone: 1 (408) 702-1048
Email: Click Here
Model Technical, Earnings or General Questions:
(408)702-1112 (Local)
(888)546-0188 (Toll free domestic)
Email: Click Here
If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.
Cams Help
- What is Cams?
- How do I register as a model and broadcast on Cams?
- What do I get if I decide to broadcast on Cams?
- Are models on the site considered employees of Cams?
- What kind of hardware and software do I need to broadcast on Cams?
- What is the set-up process?
- I already have my cam on the Internet. Can I list with Cams as well?
- Is your site secure?
- What are the different kinds of chat, and what are the advantages to each one?
- How do I start broadcasting my stream?
- Who can appear in a show?
- What are the rules for a Free Chat?
- What are the rules for a Nude or Private Chat?
- What are the rules for multiple models on one stream?
- Can I broadcast recorded video?
- Can members watch me on WebTV?
- What is a member?
- What is Cam2Cam and how do I use it?
- How do I set up/use Quick Text phrases for my Chat sessions?
- How do I switch between a Free and a Nude Chat?
- Can I go into a Private Chat from a Nude Chat?
- What does the "$" in the Room List mean?
- How do I block/unblock users?
- What do I do if a member repeatedly asks me for personal information?
- What does it mean to Kick a viewer?
- What is a Group Show?
- How do I broadcast in HD?
- What is the Whisper Feature?
- What happens when I check the “Allow paying members only to chat” box?
- How do I get paid?
- How does Cams guard against fraudulent chargebacks that can affect my earnings?
- What is the difference between a Chargeback and a Credit?
- Who do I contact about billing questions or problems?
- What are the premium services that I get paid for?
- How can I check my earnings?
- How can I make the most money in tipping chat?
- What information do I get to track my tips?
- How do I change my pricing?
- How do I update my payment information?
- How do I protect my identity? How much information should I give out to users?
- If I forget my password or username, what do I do?
- Can a model/broadcaster change her name/handle name?
- How do I change my password?
- What if it says that my password is incorrect?
- How do I submit a suggestion or comment to Cams?
- How do I get help with technical questions?
- How do I permanently delete my account?
- What's the difference between my Private Gallery and Show Photos?
- Do model profiles have to be approved? Is there any limit to what I can put in my profile?
- How do I edit the personal stats that appear on my Bio page?
- How do I change my schedule?
- How do I upload photos to my profile?
- What's the difference between my Private Gallery and Show Photos?
- What are Fan Clubs?
- How does the Model Rating system work?
- How do the Pre-Recorded Shows and My Show Photos work?
- What is my Online Diary and how do I use it?
- What is the "Sexy Friends" feature and how do I use it?
- How do I email members and reply to email?
- How can I write reminder notes about a particular member?
- What is Tipping Chat?
- How do I go into Tipping Chat?
- What are "tokens"?
How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?